Service

After-sales service:
·New machine provides technical train.
·Once anything goes wrong with the machine by normal using,our technical person must appear at the first time no matter where you are.
·When the machine should be maintained,you will receive the reminding from us.
·According to different geological conditions,we will recommend different construction plans for you.
·Remind you which are wearing parts,so you can prepare enough.
·24 hours respond to your quality problem.

Parts:
For long-term economy, using Hanfas’ original spare parts always gives you the best value. All parts in our machines are designed and dimensioned for optimal mutual performance. This allows longer length of life as well as maximum performance and reliability. Make the most of your investment! .

Warranty:
Our knowledgeable, responsive warranty team is here to help make your warranty experience as seamless as possible. You can also maximize your equipment’s protection with HANFA, an extended service protection plan offering up to five years of comprehensive coverage.
All HANFA products feature a genuine HANFA warranty that meets or exceeds the coverage level found with an equivalent new part.This coverage includes both parts and labour when your dealer installs the component on your machine, otherwise the coverage is for parts only.Your dealer can provide further details about the terms and conditions of this industry-leading warranty.

·New machine provides technical train.
·Once anything goes wrong with the machine by normal using,our technical person must appear at the first time no matter where you are.
·When the machine should be maintained,you will receive the reminding from us.
·According to different geological conditions,we will recommend different construction plans for you.
·Remind you which are wearing parts,so you can prepare enough.
·24 hours respond to your quality problem.

Training:
We will offer safety training for operators :
·Operator Training
·Sales Training
·Service Training

Safety:
We appreciate your choice of a HANFA machine for your application. Our number one priority is user safety, which is best achieved through joint efforts. We feel you make a major contribution to safety if you, as the equipment users and operators:
·Comply with employer, job site and governmental rules.
·Read, understand and follow the instructions in all safety and operators manuals supplied with our machines.
·Use safe work practices in a common sense way.
·Only have trained/qualified operators, directed by informed and knowledgeable supervision, running the machine.
·Operators Manuals – Always read, understand and obey the safety rules and operating instructions before operating any machine. Only trained and authorized personnel are permitted to operate any HANFA machine. The operators manual should be considered a permanent part of your machine and should remain with the machine at all times. If you have any questions, please contact a HANFA representative.

Service & Maintenance:
No doubt, our machines are built to last. For HANFA, all machines are in need of service and maintenance, and should a major problem occur, our technicians are never far away. We have a world-wide network of highly trained service professionals. For your nearest service provider click on ”Contacts” from the navigation menu.

Technical Services & Support:
Count on the HANFA Product Support team to provide assistance when you need it most. We provide support for our distributors 24 hours a day, 7 days a week. Get the answers you need to keep your equipment fleet ready to work.

Look for agents abroad:
We offer you a range of exciting tools to build your equipment business. From promotional pieces to literature ordering, we deliver the tools to help you enhance your business.

Bank Information(1):
BENEFICIARY: ZHENGZHOU HANFA PROSPECTING MACHINERY CO.,LTD
Add:No.7 Dongqing Street, High-Tech Zone, Zhengzhou, Henan, China
Tel: 86-371-55019184   Fax: 86-371-55019599
BANK: BANK OF CHINA, ZHENGZHOU HIGH-TECH ZONE BRANCH
SWIFT CODE: BKCHCNBJ530
BANK ADDRESS: NO.87, RUIDA ROAD, HIGH-TECH ZONE, ZHENGZHOU, HENAN, CHINA
BANK ACCOUNT NO.: 263721884788

Bank Information(2):
BENEFICIARY: ZHENGZHOU HANFA IMP&EXP TRADING CO., LTD.
ADD: ROOM 2209, BLOCK A, YULAN STREET, HIGH-NEW TECH ZONE, ZHENGZHOU, HENAN, CHINA
TEL:0086-371-55019599   FAX:0086-371-55019599
BANK: BANK OF CHINA, HENAN BRANCH
BANK ACCOUNT: 2585 0070 4170
SWIFT CODE: BKCHCNBJ530
BANK ADDRESS: NO.3-1, SHANGWUWAIHUAN ROAD, ZHENGDONG NEW DISTRICT, ZHENGZHOU, HENAN, CHINA.

More Information:
Phone: 0086-371-55019599 0086-371-55019184
Fax: 0086-371-55019599 0086-371-55019184
Email: admin@hanfamachine.com  admin@hanfaa.com